Here at Art Supplies Castlemaine we believe in real customer service.You might call it old school, I prefer to call it being honest.So if you are looking for something that we don’t think you need we will listen carefully but we might try to talk you out of it.

Plenty of cheaper options will do the job but that doesn’t mean the best quality isn’t worthwhile.One of our favourites is 200gsm Cartridge in A3 or A1+.This is a really sturdy paper.It will do as a painting practice paper, for acrylic, oil, ink or even watercolour while you are learning.At 90c for the big sheet you don’t need to fall into the “precious about materials” trap that bites all of us sometimes.

Some products will save you money. So, if you are someone who is always buying new brushes, we might suggest Incredible Brush Cleaner.This stuff is magic.It will remove oil or acrylic residues from brushes that you think are dead.As a daily cleaner it is good too.Inexpensive and easily worth the saving in new brush purchases. It is also non-toxic and washes up in water.

We don’t like blister packs and silly small packs when you could buy one at time.This will save you money too.So you want 1 d-ring for 20c?No problem.This might take more time for us but saves you money and saves all of us the waste at the other end.

Listening is at the core of our business. Maybe you are telling us something we don’t know. Maybe you have a tricky question that needs a bit of lateral thinking.We will try our best.The store is a curated collection of materials resulting from listening to our customers and getting in what they want.

So is the customer always right.Well, no, of course not.

We aren’t either, so let’s be human together!